Information We Collect

Personal Information

When you register for our financial analysis courses or contact us, we collect information such as your name, email address, phone number, and educational background. We also gather details about your learning preferences and professional goals to better customize your experience.

Technical Data

Our website automatically collects technical information including your IP address, browser type, device information, and how you navigate through our learning platform. This helps us improve our educational content and user experience.

How We Use Your Information

We use your personal information primarily to deliver our financial education services effectively. This includes sending course materials, tracking your learning progress, and providing personalized feedback on your financial analysis skills development.

Educational Services

Your information helps us tailor our financial analysis fundamentals program to your learning style. We track which concepts you've mastered and which areas might need additional focus, allowing our instructors to provide more targeted guidance.

Communication

We'll send you important updates about your courses, upcoming sessions, and relevant financial industry insights. You can adjust these communication preferences anytime through your account settings.

Data Protection and Security

We implement multiple layers of security to protect your information. Our systems use industry-standard encryption for data transmission and storage, ensuring your personal details remain secure throughout your learning journey.

Storage and Access

Your data is stored on secure servers with restricted access. Only authorized staff members who need the information to provide educational services can access your records. We regularly review and update our security measures to address emerging threats.

Your Rights and Choices

Under Vietnamese privacy laws and international standards, you have several rights regarding your personal information. You can request to see what data we hold, ask for corrections, or request deletion of your information.

Access and Correction

You can review and update your personal information through your student portal at any time. If you notice any inaccuracies, please contact our support team and we'll make corrections promptly.

Data Deletion

If you decide to discontinue our services, you can request deletion of your personal information. We'll remove your data within 30 days, though we may retain some records as required by Vietnamese educational regulations.

Data Retention

We keep your information only as long as necessary to provide our educational services and comply with legal requirements. Course records and certificates are typically maintained for seven years, which aligns with Vietnamese educational standards.

Active Students

While you're actively enrolled in our financial analysis program, we maintain complete records to track your progress and provide ongoing support. This includes all course materials, assignments, and communication history.

Graduates and Former Students

After course completion, we retain essential records like certificates and transcripts for verification purposes. Personal communication and detailed progress tracking data is typically removed after two years unless you request earlier deletion.

Third-Party Services

We work with trusted service providers to deliver our educational platform effectively. These partners include our learning management system provider, email service provider, and payment processor. All partners are carefully vetted and must meet our privacy standards.

Educational Technology Partners

Our online learning platform uses specialized software to deliver course content and track progress. These providers have signed data processing agreements that limit how they can use your information and require them to protect your privacy.